Parking.

We have two car multi-storey pay on exit car parks at Palace Shopping – one serving Palace Exchange which is accessed close to Lidl, and the other serving Palace Gardens, with the entrance at Sarnesfield Road, close to the rear of Waitrose.

Waitrose - Palace Gardens Car Park.

Sat nav EN2 6SN

  • Parking spaces for 523 vehicles.
  • Height restriction: 1.83m

Parking hours

Monday - Wednesday
7:30am - 7:30pm
Thursday - Friday
7:30am - 8:30pm
Saturday
7:30am - 7:30pm
Sunday & Bank Holidays
10:00am - 5:00pm

Access directly into the shopping centre Monday to Wednesday 8:00am – 7:15pm, Thursday & Friday 8:00am – 8:15pm, Saturday 8:00am – 7:15pm, Sunday & Bank Holidays 10:00am – 5:00pm.

Tariff

£1.60
0-1 hours
£3.10
1-3 hours
£7.10
3-5 hours
£11.10
5+ hours
FREE
after 6.30pm

Sunday tariff

FREE
0-3 hours
£7.10
3-5 hours
£11.10
5+ hours

Lidl - Palace Exchange Car Park.

Sat nav EN2 6TS

  • Parking spaces for 500 cars.
  • Height restriction: 1.9m

Parking hours

Monday - Sunday
6:00am - 10:00pm

Tariff

£1.40
up to 1 hour
£2.80
up to 3 hours
£5.00
up to 5 hours
£8.00
over 5 hours (up to 24 hours)

Additional info

Disabled & Parent Parking.

Palace Exchange car park

  • 24 accessible parking bays on Levels 1 and 2
  • 8 parent bays on Level 1
  • Level access to the shopping centre via the Level 1 footbridge
  • Lifts connect the car park to Cecil Road, with a pedestrian crossing and level access to Palace Exchange and M&S
  • Shopping centre lifts are near TK Maxx, a short level walk from the footbridge

Palace Gardens car park

  • Blue Badge holders can park free for up to three hours in accessible bays
  • Validate your Blue Badge at a payment terminal using the barcode reader
  • The exit barrier will recognise your number plate and open once you have paid or validated your badge
  • Accessible bays and lifts to the shopping centre are available on Levels 1–4
  • There are 35 Blue Badge bays, 20 over-70s Brown Badge bays and 26 parent bays

Electric Vehicle Charge Points.

You can find two electric vehicle charge points on the first floor of the Palace Gardens car park.

Ticketless Pay System.

Both car parks use ANPR (automatic number plate recognition) that recognises your vehicle plate number when you enter and leave. Simply enter your reg number at one of the ticket machines when you have completed your visit. The system will document when you drive out of the car park and you may be charged if you do not pay for parking.

Inter Car Cleaning (ICC).

Give your car the care it deserves while you shop! Visit ICC professional valeting service, conveniently located on the first floor of the Palace Exchange multi-storey car park.

Whether it’s a quick freshen-up or a full valet, their friendly team is ready to welcome you – no booking required. Simply drop your car off, enjoy your shopping, and return to a vehicle that looks and feels refreshed.

Opening hours

Monday – Saturday 8:30am – 6:00pm
Sunday & Bank Holidays 9:00am – 5:00pm

Terms & Conditions.

Vehicles and their contents are parked at the owner’s risk and no liability is accepted for loss or damage to the vehicle or injury to persons, however caused. Issued in conjunction with car park signage terms and conditions.