All you need to know about shopping at Palace Exchange and Palace Gardens.

Contact Us

0208 362 1934

Centre Manager
Palace Exchange Shopping Centre
25 Hatton Walk
Enfield EN2 6BP

Contact Us

0208 367 1210

Centre Manager
14 Palace Gardens Shopping Centre
Enfield EN2 6SN

Toilets & Baby Change

At Palace Exchange, you’ll find toilets next to TK Maxx, where there are also baby changing facilities. At Palace Gardens you’ll find the toilets besides the lifts and Waitrose.

Click here to view the location of the toilets on the store plan.

Palace Shopping Customer Charter

Click here to see the Palace Shopping Customer Charter.

Opening Hours

These are the core centre hours, individual store times vary.

Palace Exchange Hours

Mon - Sat (excl Thurs) 9am - 5.30pm
Thursday 9am - 7pm
Sunday 10am - 4pm
Bank Holidays 9am - 5.30pm

Palace Gardens Hours

Mon - Sat (excl Thurs) 9am - 5.30pm
Thursday 9am - 7pm
Sunday 10.30am - 4.30pm
Bank Holidays 10.30am - 4.30pm

Cash Machines

You will find cash machines at Natwest, opposite Caffè Nero in Palace Exchange and next to M&S in Palace Gardens.


Feeling peckish? We have plenty of places to grab a coffee or sandwich and catch up with friends. View list of cafés and restaurants here.

Free WIFi

To connect to Palace Exchange WiFi, select _PalaceExchange and click connect. To use the WiFi at Palace Gardens, simply register on your smartphone when you’re in centre, follow the instructions to log in.


If you are interested in running any promotions within Palace Exchange or Palace Gardens then let us know.

Space and People
0845 241 8215

Palace Exchange
Car Parking

The Palace Exchange car park has more than 500 spaces, and is open from 6am to 10pm every day.


0-1 Hours


1-2 Hours


2-3 Hours


3-4 Hours


4-5 Hours


5-6 Hours


6+ Hours


Concessional Parking

Concessional parking is available for £66 per month on level 4. Contact Centre Management to apply on 0208 362 1934.

Palace Gardens
Car Parking

The Palace Gardens car park has 550 spaces and is operated by NSL on behalf of the London Borough of Enfield. For opening hours and more information visit


0-1 Hours


1-3 Hours


3-5 Hours


5+ Hours


After 6.30pm



First 3 hrs free

Parking Hours

Mon - Wed 8am - 7.30pm
Thur - Fri 8am - 8.30pm
Saturday 8am - 7.30pm
Sunday & Bank Holidays 10am - 5pm