Enjoy free WiFi across Palace Exchange & Palace Gardens
We remain open during the duration of the new national lockdown for customers to shop at essential retailers, for click and collect from non-essential retailers and for takeaway food order collection.
The essential retailers open are Waitrose, Marks and Spencer, Holland & Barrett, Poundland, Boots, Superdrug, Lidl, Iceland, Robert Dyas, Scrivens, Specsavers, Timpsons, Vision Express, WHSmith and NM Money.
Food takeaways will be available from Muffin Break, Costa Coffee and Caffe Nero.
Click & Collect is available Office, Next, Pandora, The Perfume Shop and Sony Centre.
Our key priority is the safety of our customers and the staff at outlets still trading during the November lockdown. All COVID-secure measures remain in place.
The safety measures include signed walking routes, hand sanitising stations at the entrances and exits, enhanced cleaning regimes, the requirement to wear a face covering unless exempt, maintaining social distance including on escalators and in lifts, and not visiting if experiencing any coronavirus symptoms.
We’d like to thank all our customers for playing their part in shopping safely with us during the months since the first national lockdown.
During this new lockdown, we again ask for their cooperation by carefully following all the rules and advice to ensure their safety and protect the health of their fellow shoppers and the staff who are working here.